Our Policies

Appointments & Cancellations

Patients may call us or email us using the appointment request form to schedule an appointment.  New patients are welcome and we truly appreciate referrals.  When we reserve an appointment time for you, we strive to value your time and attempt to be as prompt as possible.  In the event that an appointment must be cancelled, we request as much notice as possible (ideally 48 hours) so that we may offer the time to another patient.   Less than 24 hour notice or a failed appointment may result in a service charge.

We offer 24-hour emergency call service to patients of record.  During office hours, we make every attempt to see emergencies that day, but ask patients to be as flexible as possible as we work them into the schedule.

Payment and Insurance Information

We feel it is important to provide financial estimates for the cost of any proposed treatment. For those who have dental insurance, we do accept assignment of benefits for most plans.

Payment is expected at the time of treatment, including deductibles and co-payments.  We accept payments of cash, check, or credit card (Visa, Master Card, American Express and Discover).  For those patients wanting to make payments, we are pleased to offer the CareCredit card, the nation’s leading patient payment program. With CareCredit you can finance 100% of your dental care at zero or low finance charge and there are no upfront costs, no annual fees, and no pre-payment penalties. So, you can begin your treatment today and conveniently pay with low, monthly payments.

Patient Financing

We work with CareCredit, a third-party financing company which offers low-interest and no-interest loans for certain repayment periods. It works like a credit card – once you apply and get set up, you can use it repeatedly. There are low monthly payments and many choices so that you can tailor your financing to suit your needs. We accept most major credit cards. We’re confident that you’ll get your answers and will feel comfortable speaking with our experienced, caring coordinators. To learn more about financial options, please contact us to schedule a personal consultation.